Terms of Service
Last updated September 24, 2026. Plain language on purpose.
What Voxhila does
You upload a video you recorded. We translate what you say and dub it in your own voice, keeping your background sound and picture. You get a free 20-second preview first. If you like it, you pay and we dub the full video.
Pricing — pay per video, no subscriptions
- $12.99 per started 3-minute block, per language. A 10-minute video in 3 languages is 4 blocks × 3 languages = $155.88.
- Lip matching (optional add-on): +$12.99 per started 3-minute block, per language. Only offered on videos of 60 seconds or less.
- The 20-second preview is always free. There are no accounts, no tiers, and no subscriptions.
Refunds — automatic
- If dubbing fails for every language you picked, you are refunded in full, automatically.
- If dubbing fails for some languages, that part of the price is refunded automatically.
- If you bought lip matching and it fails — or you never upload the video within 6 hours — the lip-matching charge is refunded automatically and you keep the normal dub.
You never have to ask for these. They happen on their own when something fails.
Your content and how it's processed
To create your dub, your audio is processed by ElevenLabs. Important: ElevenLabs retains dubbing inputs under their own policy — their zero-retention option does not cover dubbing. If you choose lip matching, your video and dubbed audio are processed by SyncLabs. Payments are handled by Stripe; we never see or store your card number.
Our own copies — your uploads, the dubbed files, and your order record — are deleted 48 hours after your order. Download links expire. After that, your files are gone from our systems for good.
Your responsibilities
- Only dub videos you have the right to use.
- Only clone a voice with that speaker's consent. By using Voxhila you confirm you have it.
- Don't use the service for anything unlawful, deceptive, or that impersonates someone without their permission.
The fine print
Voxhila is provided "as is". Automated dubbing can mispronounce names and mistranslate nuance — always review the preview before you pay. To the extent the law allows, our liability is limited to the amount you paid for the order in question.
Contact
Questions about these terms: hello@voxhila.com.